Frequently Asked Questions (FAQ)

If you have any more questions you can email us at: info@imumo.com

• General Questions:
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• How do I retrieve my lost password?
• How do I cancel my account?
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• Job Seeker Questions:
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• Why do I need to give my mobile number when I register?
• What is job matching and how can it help me land a job?
• What is Career Networking and how does it help me land a job?
• I am not happy with my match scores, how do I improve them?
• Do I automatically have connections/friends when I register?
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• Employer Questions:
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• How are you different from other job posting sites?
• How much do I pay for a job post?
• How many SMS messages can I send and how much would it cost me?
• How long will my job post be active in the site?
• I am not happy with my match scores, how do I improve them?

General Questions

How do I retrieve my lost password?

On the login page, you will see a "Forgot you password?" link, click this and a popup will appear on the middle of the page asking you for your email address (this is the email address you use to login). Provide this email and click on the button submit. We will then generate and provide you a new password and email it to you. You should receive it in a couple of minutes then you can login using that new password.

Click here if you are a job seeker.

Click here if you are an employer.

How do I cancel my account?

Send us an email at info@imumo.com and we will cancel your account for you.


Job Seeker Questions

Why do I need to give my mobile number when I register?

We have an SMS system in place where employers can send text messages to the applicants they are interested in. For example, you will be able to receive a text message if company wants to schedule your for an interview.

What is job matching and how can it help me land a job?

Job matching is a system that our site uses to compare your profile to the requirements of our employers. Think of it as something like a dating website where we match you profile to what employers are looking for. Your profile consists of four(4) main sections: Education, Work Experiences, Work Preferences and Skills. Depending on what your profile shows, we will match you with the job openings that are relevant to you. This helps you land a relevant job quickly since the employer does not need go through a thousand profiles just to see yours. They will immediately see how well you match to their job opening.

I am not happy with my match scores, how do I improve them?

First and foremost you would need to complete your profile as much as possible. Make sure you have described the four(4) main sections of your profile (Education, Work Experiences, Work Preferences and Skills). The more detailed your profile is, the better chances you will get higher match scores.

What is Career Networking and how does it help me land a job?

Like any other Social Networking website like Facebook or Friendster you will be able to connect with your friends. Once you have been matched with a job opening, you can then check if you have any friends connected with that company. For example, you were matched with a job from Company A and it so happens that a friend of yours from your old company is a Manager in Company A. You can then contact your friend and ask him about that job. Now don't you think that would help you land that job? In most cases, the referral system is still the biggest way companies search for new hires.

Do I automatically have connections/friends when I register?

No, you would need to complete your profile by adding your school or the companies you have worked for. Once you have done this, you will be able to see the people who have worked at the same company and went to the same school. You can then add these people to your career network but they would need to confirm your request first.


Employer Questions

How are you different from other job posting sites?

We have a system in place called Job Matching where we get the details and requirements of your job posting and match it to the profiles of our members. For example, if you are looking for someone with 5 years experience with Customer Service, we will match this requirement and return relevant profiles and make sure that the candidates that are matched to your job has this requirement. This is automatically done through the site. This system guarantees more targeted results for your job openings unlike other site which lets anyone apply to your job even if he/she lacks the experience to be considered to your job. This cuts the whole process in half since you will already see applicants that already fit your requirements.

How much do I pay for a job post?

We don't charge per posting, you only need to purchase any of our four(4) packages (Monthly,Quarterly,Semi-Annual,Annual). Once you have chosen a package that fits your needs, you can post as many job openings as you want as long as the package you have purchased is still active.

How many SMS messages can I send and how much would it cost me?

Sending SMS messages are FREE and you can send unlimited messages as long as your account/package is active.

How long will my job post be active in the site?

The duration for each job post is 30 days from posting.

I am not happy with my match scores, how do I improve them?

Once you place a job posting make sure you describe what the job position is all about and add the skills needed for that position. If you describe to us what you are really looking for then we can give you better match scores. Plus make sure that your company profile is also complete.